We collect information about you when you place an order in our store.

What we collect and store
When you visit our site, we track:

Products you’ve viewed: We’ll use this, for example, to show you products you’ve viewed recently
Location, IP address and browser type: We will use this for purposes such as assessing taxes and shipping
Shipping Address: We’ll ask you to enter this so we can, for example, estimate shipping before we place an order and ship your order to you!
We will also use cookies to track the contents of your shopping cart as you browse our site.

When you purchase from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information, and additional account information such as username and password. We will use this information for purposes such as:

  • Send you information about your account and orders
  • Respond to your inquiries, including refunds and complaints
  • Payment processing and fraud prevention
  • Setting up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improving our store offerings
  • Send you marketing communications if you choose to receive them
  • If you create an account, we will store your name, address, email address and phone number to be used to fill your order for future orders.

We keep your information for as long as we need it. For example, we will retain order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping address.

We will also store comments or feedback if you choose to leave them.

Who from our team has access

Our team members have access to the information you provide to us. For example, both administrators and store managers can access:

  • Order information: What was purchased and when, and where it needs to be sent, as well
  • Customer Information – Your name, email address, and billing and shipping information.
  • Our team members have access to this information to help fulfill your order and support you.

What we share

We share information with third parties who help us fulfill your orders and provide services for the sale of goods. For example —

Payments

We accept payments. When processing payments, some of your data will be shared Payments system including information necessary to process or maintain payment information, such as the total purchase price and payment information.